CompTIA Voucher Terms & Conditions

All CompTIA Voucher purchases are final. Please make sure that you have selected the correct testing center, correct exam and the correct number of vouchers.

CompTIA Voucher Terms and Conditions:

  • One voucher is applicable towards one exam, and is valid at a Pearson VUE facility.*
    • Vouchers are program specific, and in some cases, exam specific. Make sure you purchase the voucher for the correct exam.
    • Vouchers are not transferable between programs.
  • CompTIA and the participating test providers are not responsible for lost or stolen vouchers or voucher numbers.
  • Vouchers cannot be redeemed for cash or credit.
  • Vouchers are non-refundable and non-returnable.
  • Vouchers are not applicable towards exams that have already been taken.
  • CompTIA vouchers may not be resold.
  • CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.

Scheduling your exam:

  • Candidates must register and take their examination prior to the voucher expiration date.
  • Unable to make your exam date?
    • Voucher expiration dates cannot be extended under any circumstances.
    • Candidates must reschedule their exams a Minimum of 24 hours prior to your appointment.
    • Candidates receive email confirmation for exam appointment times.  Please contact Pearson VUE immediately if confirmation email is not received.
    • Failure to make exam appointment results in a “no-show” status and your voucher is considered “redeemed” and cannot be replaced.
  • Candidates with special vouchers that include a retake option:
    • Must first take and fail the exam in order to activate the retake option
    • If you fail to take your exam, the voucher is voided a retake option is forfeited

*Please note: Pearson VUE vouchers are only redeemable at Pearson VUE centers.